Tag Archives: service
Creating Relationship
Relationship building seems to be a topic at every marketing conference on earth, so I thought I would do a little research, evaluating the activities of some companies I buy from at a business and consumer level. I started with … Continue reading
Begrudging Part II
Today’s Seth Godin post “Begrudging” is right on target. As he wrote:“What’s the point of agreeing to anything begrudgingly? Does it get your partner to do his best work? Does it increase the chances that you’ll get to win next … Continue reading
Jim The Disrupter
It is unlikely that anyone will consider my actions “bellweather” or my choices “trendsetting”. However, this weekend, when I opted to buy a MacBook Pro instead of a traditional Windows-based system, I most definitely reflected the changing landscape of computing. … Continue reading
What I Learned On Vacation (Pt. 1). Delivering Value vs. A Funky Pricing Plan.
When you go on vacation, you have a lot of time to think (especially if you travel coach because you certainly can’t work in the cattle section of the plane…). This year, one of the things I thought about was … Continue reading
Selling Through Distribution.
I was in Whole Foods last night, buying food to prepare a dinner at my daughter’s apartment. Whole Foods is not like a standard grocery store/supermarket. It is a cross between a gourmet specialty shop and a high-end supermarket. I … Continue reading