Tag Archives: business model
Jim The Disrupter
It is unlikely that anyone will consider my actions “bellweather” or my choices “trendsetting”. However, this weekend, when I opted to buy a MacBook Pro instead of a traditional Windows-based system, I most definitely reflected the changing landscape of computing. … Continue reading
What I Learned On Vacation (Pt. 1). Delivering Value vs. A Funky Pricing Plan.
When you go on vacation, you have a lot of time to think (especially if you travel coach because you certainly can’t work in the cattle section of the plane…). This year, one of the things I thought about was … Continue reading
Posted in Creative Corner, Customer Service, Daily Special, Innovation, Marketing
Tagged airlines, business model, customer service, experience, phone company, pricing, service, telecom, transparency
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